Create
Unleashing money saving opportunities in a cost of living crisis
“Working with the xDesign team, it’s apparent that commitment and enthusiasm runs deep within its culture.”
About MoneySavingExpert
Founded by Martin Lewis in 2003, MoneySavingExpert.com is now the UK's biggest consumer website, with more than 16 million users visiting the site each month. It’s dedicated to cutting its users’ bills and fighting their corner with journalistic research, cutting-edge tools and a massive community – all focused on finding deals, saving cash and campaigning for financial justice.
#1
Ranking app Jan/Feb 2023
4.9
Apple App Store & Google Play Store
580K
Downloads
“It has been a pleasure to get to know and work alongside the teams, and I’ve been taken aback by what has been achieved in such a short space of time. Everyone involved should feel proud of their contribution, and I look forward to future collaboration”
The story
MSE’s brief to us was simple. It wanted to elevate the MSE experience by providing its community with more personalised money-saving opportunities via a new mobile app. Its vision for the app was that it should provide its community with more tailored and personalised content - including weekly tips, savings alerts and tools - based on their habits, behaviours and goals. As the UK faces an unprecedented cost-of-living crisis, our work with Martin Lewis and the MSE team is having a positive impact on the lives of individuals and families across the UK.
What we created
Immersion
To deliver a flagship product for MSE, we immersed ourselves in its brand values, its ‘whole market’ approach, and made the right connections with key stakeholders - including Martin Lewis.
Synthesis
We collaborated with the MSE team to build up a picture of its full solution range, its existing architecture, and its wider group’s aspirations. From this, we synthesised a single vision for what the MSE app should be.
Personalisation
We leveraged Open Banking functionality to drive content recommendations and related actions to users through the MyMSE section. We also enhanced the tools that MSE members can use too, making them more powerful and providing more accurate and tailored outcomes as a result of unleashing Open Banking.
Delivery
Within just 6 months, we delivered the mobile project end-to-end, helping both the MSE brand and the wider Group reach a number of important firsts. MSE could now provide log-in capabilities for members, and the unlocking of Open Banking functionality supported in enhancing products and services across a host of wider Group platforms.
Learn more about Create
Product Design and Engineering
Creating the most innovative and exciting products that will keep your customers engaged - now and in the future.
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