The safety of millions in one app

Abellio ScotRail

ScotRail is the national train operating company of Scotland. As of 2015, the ScotRail franchise is operated by Abellio. Every day Abellio’s 13,000+ staff transport more than a million passengers on their networks. 2,270 daily trains provide 86 million passenger journeys annually on the ScotRail franchise.

We can bring your app to life

Get in touch

Always Accessible

We wanted to keep one feature of the paper version – the offline functionality! Making critical safety notices available always.

Always Up to date

Instant updates, instant alerts, somethings can’t wait and with the critical safety app, information is delivered when and where it's needed.

Always Improving

The app powers service improvement - through new levels of management information and analytics.

Millions of passengers

The key to millions of passenger’s safety is the proper maintenance of infrastructure and the dissemination of safety information. The existing method was reams of documentation, provided on a weekly and periodical basis, covering, safety notices, speed restrictions, engineering arrangements, signaling and permanent way alterations, and changes to safety and operating instructions. These “Weekly/Periodical Operating Notices” would regularly run to 300 printed pages – carried on the backs of engineers in the field.

Abellio ScotRail wanted to bring a faster, easier, safer system into place – and we were delighted to help, and continue to evolve their “WONS and PONS” system.

Critical Safety

xDesign delivered a “Critical Safety” app for tablets that provided fully searchable information instantly. Designed with a modern UI that provided at a glance updates and categorisations at critical times. We paired the app front end with a web backend that allows for real-time changes to notices and instant notifications to those in the field.

Engineers were given a solution that made their jobs easier and allowed them to perform better. Abellio ScotRail also now have access to new Management Information providing vital information as to who has accessed what information and when – as well as tracking performance by individuals and by depots.

The Critical Safety app’s primary goal was to make a safer rail network it has however had substantial cost savings – reducing print and postage costs- and environmental benefits from saving millions of sheets of paper.

We're here to help

If you want to make your dream into a reality, solve a problem, or help maximising an opportunity through mobile then get in contact to speak to one of our mobile experts.

Speak to an expert

Services

Android

Android

Design

Design

Web Backend

Web Backend

We're here to help

If you want to make your dream into a reality, solve a problem, or help maximising an opportunity through mobile then get in contact to speak to one of our mobile experts.

Speak to an expert